Where Quality meets
trusted home care.

1. Information We Collect

We collect personal information that you voluntarily provide when requesting a consultation, submitting a contact form, requesting a project estimate, scheduling an appointment, subscribing to our newsletter, or communicating with our team. Information may include your full name, email address, phone number, property address, project requirements, preferred appointment dates, budget expectations, and any additional information you choose to share.

2. Property & Project Information

During consultations, we may collect project-specific information such as property photographs, room measurements, renovation preferences, material selections, design ideas, and service requirements. This information enables us to prepare accurate estimates, recommend suitable solutions, and efficiently plan your project.

3. How We Use Your Information

Your information is used to respond to inquiries, prepare quotations, schedule consultations, coordinate appointments, manage projects, communicate important updates, process payments where applicable, provide customer support, improve our services, and fulfill our contractual obligations. We use your information only for legitimate business purposes related to the services you request.

4. Marketing Communications

Promotional emails, newsletters, seasonal offers, maintenance reminders, and company updates are sent only when you voluntarily subscribe. You may unsubscribe at any time by using the unsubscribe link in our emails or by contacting our customer support team directly.

5. Cookies & Similar Technologies

Our website uses cookies and similar technologies to improve functionality, remCollective Home Revival your preferences, maintain website security, and analyze visitor activity. Essential cookies are necessary for proper website operation, while optional cookies help us enhance performance and user experience. You may control or disable cookies through your browser settings.

6. Website Analytics

We may use trusted analytics services to understand website traffic, monitor performance, identify popular pages, and improve the overall browsing experience. Analytics information is generally collected in an aggregated or anonymized form and is not intended to personally identify individual visitors.

7. Appointment Scheduling

Information collected when scheduling consultations or service appointments is used solely to coordinate visits, assign technicians or designers, confirm appointments, provide reminders, and communicate schedule updates throughout your project.

8. Payment Information

If payments are processed through secure third-party payment providers, financial information is transmitted using industry-standard encryption. Collective Home Revival does not store complete credit card numbers, debit card information, or banking credentials on its own servers.

9. Information Sharing

We never sell, rent, or trade your personal information. Information may be shared only with trusted subcontractors, suppliers, payment processors, scheduling providers, technology partners, or professional advisors when necessary to perform our services or comply with applicable legal obligations. These partners are required to maintain appropriate security and confidentiality standards.

10. Data Security

We maintain appropriate administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, misuse, or destruction. Information submitted through our website is protected using SSL/TLS encryption, and customer data is accessible only to authorized personnel with a legitimate business need.

11. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain project records, satisfy legal obligations, support warranty requests, resolve disputes, and enforce our agreements. Information that is no longer required is securely deleted or anonymized where appropriate.

12. Third-Party Websites

Our website may contain links to third-party websites for your convenience. Collective Home Revival is not responsible for the privacy practices, content, or security of external websites. We encourage visitors to review the privacy policies of any third-party websites they choose to visit.

13. Children's Privacy

Our website and services are intended for adults seeking home improvement and renovation services. We do not knowingly collect personal information from children. If such information is discovered, we will take reasonable steps to remove it promptly.

14. Your Privacy Rights

Subject to applicable law, you may request access to the personal information we maintain about you, request corrections to inaccurate information, request deletion of eligible personal data, or ask questions regarding how your information is collected and processed. We will respond to qualifying requests within a reasonable timeframe.

15. Managing Your Preferences

You may update your personal information, change your communication preferences, or withdraw consent for promotional communications at any time by contacting our support team. Service-related communications necessary to complete active projects may still be sent when required.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, business operations, or technology. Updated versions become effective upon publication on our website. Continued use of our website after revisions indicates your acceptance of the updated Privacy Policy.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at privacy@collectivehomerevival.info or call +1 317-573-6514. Our customer support team will be happy to assist you with any privacy-related inquiries.

1. Acceptance of Terms

By accessing, browsing, or using our website, requesting a consultation, obtaining a project estimate, scheduling an appointment, or purchasing any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately.

2. Service Availability

Collective Home Revival provides home improvement and related services only in locations where we operate. Service availability depends on technician schedules, project requirements, material availability, weather conditions, local regulations, and operational capacity. We reserve the right to decline or postpone services when necessary.

3. Estimates & Project Proposals

All estimates and quotations are prepared using the information available during consultations or property inspections. Pricing, recommendations, and project timelines are based on the information available at the time of the proposal. Additional work, unforeseen site conditions, customer-requested modifications, or changes in material costs may require revised pricing and written approval before work proceeds.

4. Scope of Work

The services to be performed are described in the approved proposal or written service agreement. Any additions, upgrades, design revisions, or modifications requested after approval must be authorized in writing and may result in revised pricing, labor requirements, materials, or completion schedules.

5. Customer Responsibilities

Customers agree to provide accurate contact information, maintain safe access to the property, disclose any known structural concerns or hazards, secure pets, protect valuables, and ensure work areas are reasonably accessible during scheduled appointments. Failure to provide safe access may result in project delays or additional service charges.

6. Scheduling & Project Timelines

Project start dates and estimated completion times are provided in good faith but are not guaranteed. Delays may occur due to severe weather, permit approvals, supplier shortages, transportation delays, customer-requested changes, labor availability, utility interruptions, or other events beyond our reasonable control. We will communicate scheduling changes as promptly as possible.

7. Pricing & Payment Terms

Pricing is outlined in the approved estimate or project agreement. Depending on the scope of work, deposits, milestone payments, or progress payments may be required. Final payment is due according to the payment schedule specified in the signed agreement unless otherwise agreed in writing.

8. Materials & Product Availability

Building materials, fixtures, finishes, appliances, and other products are subject to supplier availability. If selected products become unavailable or discontinued, Collective Home Revival may recommend comparable alternatives of similar quality and functionality. Such substitutions may affect pricing or project timelines.

9. Permits & Inspections

Certain projects may require permits, inspections, or approvals from local governmental authorities. Responsibility for obtaining required permits will be identified in the project agreement. Customers agree to cooperate with any inspections required throughout the project.

10. Warranty

Collective Home Revival is committed to delivering quality workmanship. Warranty coverage is provided in accordance with the terms outlined in your project agreement and may vary depending on the services performed and materials installed. Manufacturer warranties remain subject to their respective terms and conditions.

11. Cancellations & Rescheduling

Customers may cancel or reschedule appointments by providing reasonable advance notice. Cancellation fees may apply when materials have been ordered, permits secured, labor scheduled, or project work has already begun. We will make reasonable efforts to accommodate rescheduling requests whenever possible.

12. Property Access

Customers are responsible for providing safe and uninterrupted access to the worksite during scheduled business hours. Delays caused by inaccessible properties, unsafe conditions, unavailable occupants, or restricted access may result in additional scheduling adjustments or service charges.

13. Website Use

You agree not to misuse our website by attempting unauthorized access, introducing malicious software, interfering with website functionality, submitting false information, or engaging in activities that may compromise the security or availability of our online services.

14. Intellectual Property

All website content, including text, graphics, photographs, logos, icons, layouts, service descriptions, and other materials, is the property of Collective Home Revival or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, distribution, or commercial use is prohibited without prior written permission.

15. Third-Party Services

Our website may contain links to third-party websites or services for your convenience. Collective Home Revival does not control or endorse these external resources and is not responsible for their content, privacy practices, products, or services.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Collective Home Revival's total liability for any claim arising from or relating to our services shall not exceed the amount paid by the customer for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, or similar financial losses.

17. Indemnification

You agree to indemnify, defend, and hold harmless Collective Home Revival, its employees, contractors, affiliates, suppliers, and representatives from any claims, damages, liabilities, losses, legal expenses, or costs resulting from your misuse of our website, violation of these Terms & Conditions, or violation of applicable laws or regulations.

18. Force Majeure

Collective Home Revival shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including severe weather, natural disasters, labor disputes, supplier shortages, transportation interruptions, governmental actions, utility failures, pandemics, or other unforeseen circumstances.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable federal laws of the United States and the laws of the state in which the services are performed, without regard to conflict of law principles.

20. Dispute Resolution

Both parties agree to make reasonable efforts to resolve disputes through good-faith negotiations before pursuing legal action. If a dispute cannot be resolved informally, it may be submitted to mediation, arbitration, or a court of competent jurisdiction as permitted by applicable law.

21. Changes to These Terms

Collective Home Revival reserves the right to modify these Terms & Conditions at any time to reflect changes in our services, legal requirements, or business operations. Updated versions become effective immediately upon publication on our website. Continued use of our website or services constitutes acceptance of the revised Terms.

22. Contact Information

If you have any questions regarding these Terms & Conditions or require additional information, please contact us at legal@collectivehomerevival.info or call +1 317-573-6514. Our team will be happy to assist you.